Privacy Policy

Effective Date: 05/03/2024

At CM Marketing, headquartered in Long Beach, CA, your privacy is of utmost importance to us. We specialize in providing top-tier marketing services and understand the significance of protecting the personal information of our users. This Privacy Policy outlines the types of data we collect, how we use it, the legal basis for processing your data, and the rights you have regarding your personal information.

1. Information We Collect

We gather the following types of personal data from our users:

Name: To identify your account and personalize your experience.
Email Address: For account management, service updates, promotions, newsletters, and other marketing materials, upon consent.
Address: Used for billing purposes and to ensure accurate service delivery.
Phone Number: For additional account support and to facilitate service delivery.

2. How We Use Your Data

CM Marketing utilizes your personal data to:

Create and manage your account for our marketing services.
Communicate with you about service updates, promotions, and important information relevant to your interests.
Send you our newsletter and marketing materials, subject to your consent.
Process billing and ensure accurate delivery of our services.

3. Legal Compliance

Our Privacy Policy adheres to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and CAN-SPAM Act, ensuring comprehensive protection for our users' personal data.

4. Your Rights

Under the privacy laws we adhere to, you have the following rights:

Right to Know: You can request details about the personal information we collect and how it’s used.
Right to Delete: You may ask for the deletion of your personal information, with certain exceptions.
Right to Opt-Out: While we do not sell personal information, you have the right to opt-out of future sales.
Right to Non-Discrimination: Exercising your privacy rights will not affect the service or price level.
Right to Correct/Update: You can update your personal information either through your account settings or by contacting us directly.

To exercise any of these rights, please reach out to us via our website or email at chris@cmitchellmarketing.com

5. Data Retention Policy

We retain user data only as long as necessary to fulfill the purposes it was collected for, including for the provision of our services, compliance with legal obligations, and resolving disputes. Here's a brief on our retention periods:

User Account Information: Kept for the duration of the account's activity and a reasonable period afterward for record-keeping.
Billing Information: Retained to comply with tax and accounting laws, up to 7 years in some cases.
Marketing Data: With your consent, kept until you withdraw consent or request deletion.
Legal Compliance Data: Retained as needed to comply with our legal obligations, resolve disputes, or prevent fraud.

Data Security

We employ encryption techniques for both data transmission and storage to shield our client's information from unauthorized access.
Our team conducts regular security audits and updates our protocols to align with the most current security standards.
We've implemented strict access control and user authentication measures to restrict internal access to sensitive personal data.
CM Marketing prioritizes employee education on data protection and privacy practices, fostering a workplace culture deeply rooted in security awareness.
Our secure servers and hosting solutions are managed in collaboration with trusted partners who share our commitment to stringent privacy and security standards.
In the event of a data breach, we are prepared to act swiftly and efficiently, ensuring compliance with GDPR, CCPA, and other relevant regulations through prompt response and notification procedures.

Contact Us

For any questions or concerns regarding this privacy policy or our data practices, please contact us at:

chris@cmitchellmarketing.com

562-277-1419

CM Marketing is committed to safeguarding your privacy and ensuring your personal data is protected. This policy may be updated periodically, and we encourage you to review it regularly to stay informed about how we are protecting your information.